Question 2/4 in Retrieving Your Purchases FAQs

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How do I obtain my purchased items?

All of our items for sale utilize our instant delivery method. Immediately following a cleared payment, you will receive a confirmation email at your NeopointSale registration email containing account information that you can use to login to Neopets with. Upon logging in to this account, navigate to the safety deposit box. Your purchased item will be found here. You can then remove the item from the safety deposit box and proceed to neofriend the item to your main account.

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