Question 3/4 in Retrieving Your Purchases FAQs

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FAQs

Question:

How do I obtain my purchased neopoints?

Answer:
All of our neopoints packages for sale utilize our instant delivery method. Immediately following a cleared payment, you will receive a confirmation email at your NeopointSale registration email containing account information that you can use to login to Neopets with. Upon logging in to this account, navigate to the bank account. Your purchased neopoints will be found here. You can then remove the neopoints from the bank and proceed to move them to your main account. We recommend moving the neopoints to your main account via the trading post using a maximum of 500,000 neopoints per trade.
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